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Help Center/Automation

Automation

Streamline your facility management with intelligent automation rules, scheduled tasks, and smart workflows that reduce manual work and improve efficiency.

Automation Rules
Create intelligent rules that automatically trigger actions based on specific conditions

Setting Up Automation Rules

  1. 1. Navigate to Settings → Automation → Rules
  2. 2. Click "Create New Rule" and choose a trigger event
  3. 3. Define conditions that must be met for the rule to activate
  4. 4. Set the actions that should be performed automatically
  5. 5. Test the rule with sample data before activating
  6. 6. Monitor rule performance and adjust as needed

Common Automation Rule Examples

Priority Escalation

Trigger: Work order open for more than 4 hours

Condition: Priority is "High" or "Critical"

Action: Send notification to facility manager and mark as "Escalated"

Preventive Maintenance Scheduling

Trigger: Asset reaches scheduled maintenance date

Condition: Asset is active and accessible

Action: Create maintenance work order and assign to appropriate technician

Auto-Assignment by Location

Trigger: New work order created

Condition: Work order location matches technician's zone

Action: Automatically assign to nearest available technician

Best Practice: Start with simple automation rules and gradually add complexity. Always test rules in a staging environment before deploying to production.

Scheduled Tasks & Recurring Actions
Set up recurring tasks, reports, and maintenance schedules that run automatically

Creating Scheduled Tasks

  • Daily Tasks: Status reports, priority work order alerts, shift handoffs
  • Weekly Tasks: Performance summaries, inventory checks, team metrics
  • Monthly Tasks: Comprehensive reports, budget reviews, asset audits
  • Quarterly Tasks: Strategic reviews, compliance reports, system maintenance

Preventive Maintenance Automation

  1. 1. Configure asset maintenance schedules in the Asset Management module
  2. 2. Set maintenance intervals (daily, weekly, monthly, or custom)
  3. 3. Define task templates with detailed checklists and requirements
  4. 4. Assign default technicians or teams for each asset type
  5. 5. Enable automatic work order creation with lead time notifications
  6. 6. Track completion rates and adjust schedules based on performance data

Report Generation & Distribution

  • • Automatically generate daily, weekly, or monthly reports
  • • Schedule report delivery to stakeholders via email
  • • Create custom report templates for different audiences
  • • Set up dashboard snapshots for executive summaries
  • • Configure alert thresholds for key performance indicators
Smart Workflows & Triggers
Build intelligent workflows that adapt to changing conditions and optimize task routing

Conditional Workflow Logic

  • If-Then Conditions: Create branching logic based on work order properties
  • Time-Based Triggers: Actions triggered by specific times or durations
  • Status Changes: Automatic actions when work order status updates
  • Resource Availability: Dynamic assignment based on technician schedules
  • Location Intelligence: Route optimization based on geographic data

Advanced Automation Features

Machine Learning Insights

Our AI analyzes historical data to predict maintenance needs, optimal assignment patterns, and resource allocation recommendations.

Integration Automation

Automatically sync data with external systems, trigger actions in connected platforms, and maintain data consistency across tools.

Intelligent Notifications

Smart notification routing that considers user preferences, current workload, and urgency to minimize interruptions while ensuring critical issues are addressed.

Monitoring & Optimization

  • • Real-time automation performance dashboard
  • • Error tracking and automatic retry mechanisms
  • • Rule effectiveness analytics and recommendations
  • • A/B testing for workflow optimization
  • • Automated backup and rollback capabilities
Automation Tools
Automation Performance
Active Rules12
Tasks Automated245
Time Saved18h
Success Rate98.5%
Popular Templates
Priority Escalation

Auto-escalate overdue critical issues

Smart Assignment

Route work orders by location & skill

Maintenance Scheduler

Preventive maintenance automation

Automation Tips
Start with simple rules and add complexity gradually
Test all automation rules before activating
Monitor performance and adjust thresholds
Use templates for common scenarios

Ready to automate your facility management?

Our automation experts can help you identify opportunities and set up intelligent workflows tailored to your operations.